Choose the plan that fits your business and risk level:

• 3P Shield Weekly ($49): We check your Amazon account once per week and work on 1 open issue at a time.

• 3P Shield Plus ($149): We check your Amazon or Walmart account every other day (Monday–Friday) and can work on up to 4 open issues at a time.

• 3P Shield Daily ($199): We check your Amazon account daily (Monday–Friday), with coverage for up to 1 merchant account on each platform. We also cover suspensions on Walmart and TikTok Shops. 

When we log in, we look for Account Health Dashboard issues, restrictions, and other enforcement signals. If we find problems, we triage them by severity and start with the issues most likely to disrupt selling.

If we discover an issue that was already present before you signed up (a “pre-existing” issue), it is not included in your plan and may require an additional one-time fee based on the type and severity of the issue. We will never charge any pre-existing issue fees without your advance written approval.

On the Weekly plan, we monitor your Account Health Dashboard once per week. On the Plus plan, we monitor every other day. On the Daily plan, we monitor every day. Monitoring frequency matters because many sellers do not lose accounts from one mistake; they lose accounts because issues stack up or are discovered too late.

When a response is required, our team prepares and submits the work directly in the marketplace workflow. If documentation is needed, we will either pull it from your document system (when available) or request the exact files you need to send so we can complete the submission.

If you need us to check more often or handle more issues at once, you can upgrade your plan at any time. If you need after-hours, weekend, or holiday support, you can purchase an Emergency Call or request a priority upgrade for an additional fee, depending on the situation.

For customers on the Weekly plan, we can assist with CSM/Brand Restrictions and Account Suspensions, but such work will receive the discounted pricing shown below. 

Each plan includes one United States merchant account. If you sell in additional countries or regions, or if you want additional marketplaces added, you can add them for an additional fee. If you need multiple platforms, multiple accounts, or a custom service level agreement, 3P Shield Custom is available.

We help sellers respond to CSM Brand Reviews and other high-risk brand enforcement workflows that can quickly limit selling privileges. Our team will identify what triggered the review, outline the corrective actions that matter, and guide the evidence and submission process so you are not guessing under a deadline.

When an account is suspended, speed and accuracy matter. We help you understand the stated root cause, build a clear corrective-action plan, and prepare the submission strategy needed to pursue reinstatement. 

We handle product-level enforcement issues such as suppressed listings, removed ASINs, and private label product suspensions. We help you identify what Amazon or Walmart is asking for, determine the most credible documentation path, and organize the response so you can move toward reinstatement without creating new compliance risk.

We can help submit operational responses and appeals to Amazon on your behalf, but we do not provide legal advice on intellectual property matters. If our team believes your situation may involve infringement risk, we will flag the issue and recommend that you speak with an attorney before we proceed with a submission.

We help sellers respond to authenticity-related complaints by focusing on documentation quality, supplier credibility, and prevention steps. We also help organize evidence in a format that aligns with how enforcement teams typically evaluate authenticity claims.

We help sellers respond to urgent notices by prioritizing the correct steps first and avoiding common mistakes that waste the response window. We guide evidence gathering and submission structure so you can move quickly without guessing.

We help sellers address restricted product violations by identifying the specific trigger, mapping corrective actions, and supporting the documentation approach that is relevant for the restriction type.

We manage Account Health Dashboard violations across impact levels and help sellers fix underlying causes so issues do not repeat. Account Health Dashboard violations that first appear after signup are handled at no additional cost on both plans.

No. 3P Shield provides business and operational consulting only. We do not provide legal advice, and we do not provide legal representation.

3P Shield is not a law firm and does not provide legal services. Working with 3P Shield does not create an attorney-client relationship.

Account health work is completed by former Amazon Seller Performance representatives and supervised by Jeff Schick.

High-risk is a severity level shown inside the Account Health Dashboard for a specific violation. High-risk Account Health Dashboard violations are included under plan coverage rules, just like other Account Health Dashboard severity levels.

If your account is already suspended, has a critical violation, is under review, or is brand restricted at the time you sign up, that condition is not included in plan pricing. Those situations are handled through one-time services, and we will confirm the correct service during intake.

If your account is already suspended, has a critical violation, is under review, or is brand restricted at the time you sign up, that condition is not included in plan pricing. Those situations are handled through one-time services, and we will confirm the correct service during intake.

Coverage for suspensions and critical-risk events begins ninety-six hours after signup.

Account Health Dashboard violations that first appear after signup are handled at no additional cost under all plans, including violations labeled as high-risk in the Account Health Dashboard.

No. Jeff Schick supervises 3P Shield in a consulting capacity, but your 3P Shield plan does not include legal advice or legal representation from Jeff or anyone else. If you need legal advice or legal representation, you should engage Jeff Schick Legal or another law firm directly.

No. 3P Shield does not provide access to network attorneys, partner law firms, or “included” legal consultations. We are a consulting company, and our service is limited to business and operational consulting.

If you want legal services, you should sign up through Jeff Schick Legal at JeffSchick.com. 3P Shield is separate and does not provide legal services.

No. Because 3P Shield is a consulting company and not a law firm, attorney-client privilege does not apply to communications with 3P Shield.

No. We do not provide legal advice on intellectual property matters. We can submit operational appeals on your behalf, but if we believe your situation may involve infringement risk, we will flag it and recommend you speak with an attorney before we proceed.

Product recalls are not covered. If you are unsure whether your issue falls into this category, we will tell you before work begins. Food and Product Safety issues are only covered under the One-Time Purchase option. 

You can purchase one-time violation handling for an affordable fee per issue. If your situation is a suspension, private label ASIN suspension, or a high-risk review state, you should use the appropriate one-time service option instead.

No. Results are not guaranteed. We do not control Amazon, Walmart, TikTok Shop, payment processors, rights owners, or any other third parties, and we cannot guarantee any outcome. Outcomes depend on the facts of your issue, the quality and availability of documentation, account history, and the marketplace’s review decisions.

No. All plan fees and one-time service fees are non-refundable under any circumstances. Once work has started, all purchases are final. Because marketplace decisions are made by third parties and are outside our control, we do not issue refunds for unsuccessful outcomes, denied appeals, delayed reviews, or any result you consider unsatisfactory.

If you initiate a chargeback or reversal, you agree to pay a Returned Payment and Chargeback Administrative Fee of $2,500, in addition to the original amount owed, where permitted by law.

Your account health work is completed by in-house specialists who are full-time employees of 3P Shield, including former Amazon Seller Performance representatives. We do not outsource account health work to virtual assistants or anonymous contractors.

Your account health work is completed by former Amazon Seller Performance representatives who understand how enforcement teams evaluate root cause, prevention steps, and documentation. We do not outsource your account to virtual assistants. Our specialists are full-time employees of 3P Shield, which means you get consistent execution, clear accountability, and a stable team that is built to support sellers long-term.

We invest in our team with competitive salaries, generous paid time off and paid holidays, full health benefits for employees and their families, and retirement benefits based on location.